SOLAR PURCHASING SATISFACTION SURVEY

Thank you for helping us improve our communication, purchasing, and installation process.

PERSONAL DETAILS *Denotes required field

Full Name*

Company*

Title

Address 1*

Address2

City*

State/Province*

Postal/Zip Code*

Country*

Phone*

Fax

Email Address*

Website Address*

 

INSTALLER INFORMATION

Full Name*

Company*

Title

Address 1*

Address2

City*

State/Province*

Postal/Zip Code*

Country*

Phone*

Fax

Email Address*

 

INSTALLER INFORMATION

Please rate your level of satisfaction provided by your solar installation dealer in the

following areas.

Communication Survey

1.

How did you hear about SolarSave® product lines?

 

Advertising

Website

Dealers

Trade Shows

Internet

Referral

Others

 
 

2.

Accessibility via phone or fax

 

 

3.

Accessibility via email and internet

 

 

 

4.

Knowledege and professionalism

 

 

5.

Return time for follow-up

 

 

Purchasing Survey

6.

Knowledge and professionalism

 

 

7.

Product Features and Benefits explanation

 

 

 

8.

Pricing and Savings explanations

 

   

9.

Incentives for solar energy explanations

 

 

10.

Solar Benefits and how the systems work explanations

 

 

11.

Collateral material support (Brochure/Data Sheets/Project Samples)

 

 

12.

ROI Calculation explanations

 

 

13.

Presentation and proposal explanation

 

 

Installation Survey

14.

Permitting and inspection management

 

 

15.

Amount of time to complete the installation after equipment arrived

 

 

 

16.

Cleanliness of surrounding areas after installation

 

   

17.

Product performance meeting your expectation

 

 

18.

Appearance of solar power system

 

 

19.

Overall satisfaction of your entire solar system experience

 

 

20.

Would you recommend SolarSave® Product lines to others?

 

 

If No, please explain

 

21.

Are you likely to purchase SolarSave® Product lines again?

 

 

If No, please explain

 

22.

Additional comments