SOLAR INSTALLATION SATISFACTION SURVEY

Full Name*

Company*

Title

Address 1*

Address2

City*

State/Province*

Postal/Zip Code*

Country*

Phone*

Fax

Email Address*

Website Address*

Full Name*

Company*

Title

Address 1*

Address2

City*

State/Province*

Postal/Zip Code*

Country*

Phone*

Fax

Email Address*

1.

Accessibility via phone or fax

Excellent   Very Good   Good   Fair   Poor

2.

Accessibility via email and internet

Excellent   Very Good   Good   Fair   Poor

3.

Knowledege and professionalism

Excellent   Very Good   Good   Fair   Poor

4.

Amount of time to arrive and locate the problem

Excellent   Very Good   Good   Fair   Poor

5.

Amount of time to solve the problem

Excellent   Very Good   Good   Fair   Poor

6.

Pricing and explanation

Excellent   Very Good   Good   Fair   Poor

7.

Cleanliness of surrounding area after service repair

Excellent   Very Good   Good   Fair   Poor

8.

Verbal and visual explanation of the solar power system repair

Excellent   Very Good   Good   Fair   Poor

9.

Solar Benefits and how the systems work explanations

Excellent   Very Good   Good   Fair   Poor

10.

Did the service repair your solar power system on the visits?

Yes No

11.

Did the service perform a full inspection of solar power systems?

Yes No

12.

Overall satisfaction with the repair

Excellent   Very Good   Good   Fair   Poor

13.

Additional comments